Read the Retailer page to ensure your eligibility for cashback before purchasing.
Make sure you have cookies enabled; this is essential if you want your cashback to track.
Clear your browser history before clicking through if you were browsing before getting GetCashback.
Make sure you log in, go to the retailer page, and then click “Shop Now & Save" on GetCashback, add items to your basket, and pay for your purchase all in one session.
Don't use any promotional codes or other offers that are not found on GetCashback in the same purchase.
However, if you continue to have problems, please see our FAQ section or get in touch with our Help Desk team, and we’ll be happy to help you further.